Due to DCA's strict expert screening process, the only way for an expert to join DCA's platform is through invitation. If you'd like to be considered as a potential expert on this platform, please contact us at Service@DebtCollectionAdvisor.com.

Account Registration | How can I become an expert on DCA's platform?

In order to create an account on DebtCollectionAdvisor.com, click "Register" on the top right-hand corner of the website’s homepage. During registration you'll need to submit your name, company name, company address, and phone number. After successfully submitting your registration information, your account will then be created. You're immediately free to use the account to locate and contact experts. Within one working day, our staff will also follow up by contacting you via the information you provided to verify your account.

Account Registration | I'm a creditor. How can I create an account on DCA's  platform?

<p>To unsubscribe from emails from the DCA platform, please send an email to service@debtcollectionadvisor.com and indicate that you would not like to be contacted by the platform any more via email. Also indicate whether you'd like to only unsubscribe from announcement emails or message alerts. </p>

Account Management | How do I unsubscribe from emails from DCA?

In order to change your display name, simply mouse over your current display name located in the top right-hand corner of the website. After mousing over your display name, a box will appear showing you several options. Choose "Change Display Name". After choosing "Change Display Name", you will be redirected to a new page. On this page, please follow the onscreen instructions.

Account Management | How do I change my display name?

In order to change your password, simply mouse over your display name in the top right-hand corner of the website. After mousing over your username, a box will open showing you several options. Choose "Change Password". After choosing "Change Password", you will be redirected to a new page. On this page, please follow the onscreen instructions.

Account Management | How do I change/reset my password

Because the times you see on your schedule are based on your time zone, it's important that the time zone you have selected for your account is accurate. In the event that you need to change it, please contact Service@DebtCollectionAdvisor.com.

Account Management | How do I change my time zone?

Every expert on the DCA platform represents a well-established and highly regarded company in the professional risk management field. DCA’s expert management team are highly experienced in the field of international debt collection and put each and every expert under intense scrutiny to ensure the accuracy of their information, the professionalism of their service, and the suitability of their skills for the DCA platform.

Personal Information | How is the information I post on DCA safeguarded?

Every expert on the DCA platform represents a well-established and highly regarded company in the professional risk management field. DCA’s expert management team are highly experienced in the field of international debt collection and put each and every expert under intense scrutiny to ensure the accuracy of their information, the professionalism of their service, and the suitability of their skills for the DCA platform. Under no circumstance will an expert on DCA’s platform disclose to any third party the information that you provide to them, unless otherwise agreed upon with you or stipulated by relevant laws and regulations.

Personal Information | How is my privacy and the information I post on DCA safeguarded?

After registering an account on our platform, we will begin the verification process of your account. The process will be completed within one working day. During this process, we will contact you by phone/email for confirmation. Please note: In order to ensure a smooth registration process, please fill out the registration information truthfully and accurately, and frequently check your email inbox for communication from us.

Personal Information | How long does the verification process take for a user account?

The process of using our platform is simple, quick, and efficient. On the DCA homepage, simply narrow down the selection of experts based on geographical location, then further narrow it down based on collection specialty. Lastly, choose an expert (or several) who fits the criteria you’ve selected and look through their platform rating, self-introduction, articles, activity feed, success stories, and other information they’ve posted to judge whether or not you’d like to contact this expert. Once you’ve chosen an expert you’d like to contact, simply click “Let’s chat” to activate communication with them. When the expert receives your communication, he’ll get back to you and your debt collection worries will be well on the road to a swift and successful resolution.